Ctac Unveils AI-Powered Solution to Combat Retail Theft in Real-Time
‘s-Hertogenbosch, Monday 23 February 2026
Unveiled at EuroShop 2026, StoreIQ utilises visual AI to detect theft patterns like ‘scan-avoidance’ in real-time, offering retailers a scalable defence against rising inventory shrinkage.
Strategic Partnership Drives AI Innovation
The official launch of StoreIQ took place today, Monday, 23 February 2026, at the EuroShop trade fair in Düsseldorf, marking a significant step in the digitisation of retail security [1]. This new solution is the inaugural product of a strategic partnership between Ctac and iRetailCheck, an alliance formed to continuously develop smart retail technologies [1]. By combining Ctac’s extensive retail sector expertise with iRetailCheck’s advanced Visual AI technology, the platform aims to provide a structural reduction in shrinkage and fraud through real-time insights [1].
Granular Detection Capabilities
StoreIQ distinguishes itself by deploying Front End Visual AI to monitor critical friction points within the store, such as self-checkouts (SCO), traditional registers, and exits [1]. The system is engineered to identify specific irregular patterns including ‘scan-avoidance’ and non-scanning at self-service kiosks, as well as ‘in-cart’ theft where items are left in the trolley during checkout [1]. Furthermore, the AI is capable of detecting ‘push-out’ theft at closed checkout lanes and flagging ‘SCO Zone walk-throughs’, where customers attempt to exit the self-checkout area without completing a payment [1].
Operational Efficiency and Scalability
To prevent information overload for store staff, the system centralises all detections into a streamlined application that filters notifications, ensuring employees are alerted only when specific action is required [1]. When an intervention is necessary, the platform can trigger support via existing hardware infrastructure, summoning supervisors or security personnel to handle the situation discreetly [1]. This workflow is designed to maintain the speed of the checkout process and the overall customer experience while effectively addressing security breaches [1].
Seamless Integration in the Digital Economy
Reflecting the growing demand for flexible SaaS solutions, StoreIQ is platform-independent and functions across desktops, PDAs, and tablets [1]. Ctac has emphasised the solution’s scalability, noting that it requires minimal integration with existing Point of Sale (POS) systems [1]. This low barrier to entry allows retail organisations of varying sizes to rapidly adopt the technology, modernising their loss prevention strategies without the need for extensive overhaul of legacy infrastructure [1].